Tenant FAQs
Answers to your frequently asked questions
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I really need help finding a rental. Everytime I call on one it's already gone. Can you help me?
I get this question almost every day. Colorado continues to be the hottest place for Real Estate in the entire country. Recently Denver was again ranked #1 hottest real estate markets. With the DTC only a 45-60 minute commute from the North Springs/Monument area we are getting flooded with Denver commuters looking to our market for homes. As hot as we think our market is, the same home in Denver can easily rent for (20-40%) higher than in the Springs.
What that means to you is that it is going to be harder and harder to find a rental, and when you do find one you need to BE PREPARED move on it QUICKLY!
Make sure you have all your documentation prepared ahead of time. This includes employment records, bank statements and rental history. If at all possible, please ask your current/previous landlords to write you a letter of recommendation and also take the time to write your own personal letter about why YOU would be a good tenant. You would be surprised how effective that can be when you are competing with multiple applications.
Also, you need to be diligent in your search. Home come and go quickly so it is on you to make sure you are seeing all the relevant listings as soon as they come on the market. Although there are tons of relevant sites out there posting homes, you can pretty much stick to Zillow.com and Realtor.com and by all means STAY OFF OF CRAIGSLIST unless you want to waste your day chasing down scams and expired listings. Zillow.com and Realtor.com update regularly so new homes will be posted throughout the day, and will have 95% of all the homes listed there.
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Can you hold a place before I apply?
I’m sorry but as you can imagine we get multiple inquiries every day on our listings so it’s first come first serve. That being said, many of our applicants are not available to see homes in person and we do allow them to submit applications sight unseen or arrange for video showings. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Provided you meet our basic requirements, the security deposit is due at time of signing the lease and then the current month’s rent is due prior to move in. -
How old do you have to be to apply?
You must be 18 yrs or older to apply for a home. -
Is the deposit refundable?
Security deposits are held in the event that there is damage or cleaning needed once the tenant moves out. The deposit (less applicable charges if there are any) will be refunded within 60 days of move out. -
You have a property I want to rent. How do I apply?
There is an APPLY NOW link on the rental pages. -
How do I pay rent?
Each tenant has their own Portal which allows you to submit work orders, ask us questions and pay rent via ACH (simply put in your bank account and routing number). If you want to pay via CC you can, but there is an additional surcharge from the payment processing company. -
I want to get a pet. What do I do?
First you need to make sure pets are allowed in your home. If so then you will need to register them with www.petscreening.com. Additional deposits and fees may be applicable. -
Who is responsible for paying for repairs & maintenance requests?
When there is damage or things stop working at the home we will make every effort to get them repaired/replaced asap. If it was caused by you (accidental or not) you will be billed for the repair. If it was just normal wear and tear or just stopped working you will not be responsible.